Wednesday, 29 April 2026

Seth's Blog : Photoshopping the package

I bought a snack food the other day, and was disappointed to discover that the thing inside the container had little in common with the picture on the front. It was pallid, lifeless and drab. The marketer who decided to improve the picture was making a ...
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Photoshopping the package

I bought a snack food the other day, and was disappointed to discover that the thing inside the container had little in common with the picture on the front. It was pallid, lifeless and drab.

The marketer who decided to improve the picture was making a choice, one with consequences. When you choose to disappoint a customer later so you can make a sale right now, you’ve also chosen to create disappointment for a living.

If you’re not proud of it, don’t serve it. Improving the image on the package shouldn’t be a substitute for making something people want to buy.

        

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Tuesday, 28 April 2026

Seth's Blog : Puddles

When there is motion, it creates an impact of the environment. First, the path is barely noticeable. But then, others see the hint of a path and walk on it, making it more clear. Finally, the path becomes the route. Sometimes there's a small rut. But a ...
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Puddles

When there is motion, it creates an impact of the environment.

First, the path is barely noticeable. But then, others see the hint of a path and walk on it, making it more clear. Finally, the path becomes the route.

Sometimes there’s a small rut. But a rut shifts gravity and wheels or feet land in the rut, making it deeper. This is how moguls appear on ski hills as well.

When it rains, the paths and ruts fill with water, and we call them puddles.

Of course, puddles are a metaphor.

Puddles only exist when there’s been some sort of motion that caused a depression that could collect the water. If you want to see how the audience is responding, how the culture is shifting, how your customers are acting–look for the puddles.

Fill in the rut and a new one will appear somewhere else. There are almost always puddles.

        

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