Friday, 21 August 2026

Seth's Blog : Assume misunderstanding

It's possible that you were undermined, endangered, cut off or disrespected. But if we begin with that, then the relationship gets shaky. Perhaps the other person simply didn't understand. It might be that they are focused on their issues, not yours. It ...
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Assume misunderstanding

It’s possible that you were undermined, endangered, cut off or disrespected.

But if we begin with that, then the relationship gets shaky.

Perhaps the other person simply didn’t understand. It might be that they are focused on their issues, not yours. It could be that they’re dealing with something you don’t see. And most likely, they simply might not know what you’re expecting or hoping for.

When we assume misunderstanding, we open the door to better. We can find empathy and connection by giving people the benefit of the doubt.

Clarity, not grievance, is the solution to misunderstanding.

This works for customers, prospects, colleagues, friends, and family too.

        

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Thursday, 20 August 2026

Seth's Blog : Exponential

Tic tac toe with a 3 x 3 board is trivial and not much fun. Tic tac toe tic tac (5 in a row) with a 15 x 15 board is endlessly fascinating. Simple doesn't mean dumb. When we add layers and community and options, it can generate all sorts of ...
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Exponential

Tic tac toe with a 3 x 3 board is trivial and not much fun.

Tic tac toe tic tac (5 in a row) with a 15 x 15 board is endlessly fascinating.

Simple doesn’t mean dumb. When we add layers and community and options, it can generate all sorts of possibilities.

Connection is always the wildcard, the peer to peer multiplier that makes every system more complex.

        

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