Friday, 24 April 2026

Seth's Blog : Courage vs. excuses

There are more available excuses now than ever before. In just two letters, “AI” is a simple, brand-new, all-purpose excuse for laying people off, averaging things down, closing things up and generally finding an easier/quicker path. Courage, on the ...
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Courage vs. excuses

There are more available excuses now than ever before. In just two letters, “AI” is a simple, brand-new, all-purpose excuse for laying people off, averaging things down, closing things up and generally finding an easier/quicker path.

Courage, on the other hand, is the commitment to take risks and work hard to make something better than most people think it needs to be.

Example:

Open Source software (the real kind, not the window-dressing some big companies use) takes courage. To share your code, to invite others to participate, to have to cycle faster and hide less–it doesn’t always make traditional investors happy, and it can be a hassle. But time has shown us, again and again, it leads to resilience, to better performance and to a tighter connection between users and providers.

The conversation behind most of the excuses all around us is built on a simple choice: what’s the purpose of our work? Why are we showing up, putting in the cycles and making promises to the world? The short-term path to quick returns is usually excusable, and then we can get back to what we were doing, even if we’re hesitant to label it. “We don’t do this because it’s important, we do it because we’re getting paid right now to do it and because it’s easier.”

On the other hand, if your purpose is bigger, longer-term or more important than the easy path to quick profit, labeling it is important.

Tom Peters called it Excellence. It’s valuable because it’s scarce, and it’s scarce because there are plenty of available excuses. Excellence is an option, and excellence is a choice.

It’s much easier to find courage if you know why you’re looking for it.

        

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Thursday, 23 April 2026

Seth's Blog : Consumers outnumber producers

New technology often upends the careers of experienced professionals. When the Mac offered typesetting to the masses, typographers were incensed. They had grown up with lead or photo composition, they understood why it was called a 'case' and they knew ...
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Consumers outnumber producers

New technology often upends the careers of experienced professionals.

When the Mac offered typesetting to the masses, typographers were incensed. They had grown up with lead or photo composition, they understood why it was called a ‘case’ and they knew how to kern. The typographers warned us that we’d soon be inundated by ugly, careless or even unreadable type, and everything would get worse. They were half right.

There was a lot of bad typography, but some great innovations as well. And the typographers who stuck it out ended up with far more opportunities (and more creative outlets) than they originally had.

When digital photography arrived, the skilled craftspeople who understood Bokeh and f-stops warned us about the same thing. People took their own pictures anyway. Many were lousy. Some changed the art form. And there are still professional photographers, even if the workaday gigs have mostly faded away.

And many doctors don’t want you to google your symptoms. Because it can lead to bad outcomes, and because it undermines their status and authority… but it has also saved countless lives. There are more patients than doctors, and so we go ahead and do what feels good to us, not to them.

A copywriter might say that it’s never okay to have an AI do your writing, but that same person uses AI to retouch photos or do the first pass on their spreadsheets… They even use a spellchecker instead of a human editor. You’re a producer some of the time, but also a consumer, and the consumer in you wants the best available option, regardless of how it was made.

These technological changes often have negative side effects. They don’t always make things better. But they happen when consumers insist. Mass production, factory farming, frozen food–they replace craft with accessibility and efficiency.

The market doesn’t care that much about the hard-won expertise of those that came before. And the shifts create muck and slop and then, over time, quality and taste and expertise often find their footing again.

The best way to complain is to make good stuff.

        

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