Wednesday, 22 April 2026

Seth's Blog : The banal djinni

Technology changes things. Sometimes better, sometimes worse. When a powerful new technology arrives, it offers us wishes. Too often, we waste them, asking it to take on simple chores or offer us trivial conveniences. We're in the biggest moment of ...
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The banal djinni

Technology changes things. Sometimes better, sometimes worse.

When a powerful new technology arrives, it offers us wishes. Too often, we waste them, asking it to take on simple chores or offer us trivial conveniences.

We’re in the biggest moment of technical change of our lifetimes. What are you using your wishes for?

        

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Tuesday, 21 April 2026

Seth's Blog : The right sort of friction

If we remove impediments that are in the way of where our customers seek to go, they support us. But when we remove the friction that gives people traction on their journey, they flounder. Remove the hassles that people don't care about, but celebrate ...
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The right sort of friction

If we remove impediments that are in the way of where our customers seek to go, they support us.

But when we remove the friction that gives people traction on their journey, they flounder.

Remove the hassles that people don’t care about, but celebrate the hassles that make it worth the effort.

        

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