Saturday, 28 February 2015

Seth's Blog : If you want...

If you want...

If you want employees to go job hunting in order to leverage you into giving them a raise to keep them, then by all means, only give them a raise when they go job hunting.

If you want vendors to nickel and dime you for the last penny, then by all means, stretch out their payments and use them as a free source of cash.

If you want the home seller or the art dealer or the agent to put their goods up for auction to maximize the price you'll have to pay, then definitely punish those that don't have auctions by seeking to pay them as little as possible.

If you want internet companies to auction off your attention to the highest bidder, the best strategy is to only use services that don't charge you a fee.

If you want to be spammed, buy something from a telemarketer or an email pitch.

If you want gotchas, fine print and the hard sell, buy your car from someone who promises you the lowest price and then figures out how to make a profit some other way.

If you want customers to throw tantrums in order to get better service, my best advice is to only give a focused, urgent response to customers who throw tantrums.

Most of all, if you want customers to hear about you, make something worth talking about. And if you want customers who are loyal, act in a way that deserves loyalty.

       

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Friday, 27 February 2015

Seth's Blog : Here comes 'uh oh'

Here comes 'uh oh'

Everyone has one. That feeling of here we go again, the trap we fall into, the moment of vulnerability.

And your 'uh oh' might not be the same as mine. Not a specific fear, but a soft spot, a situational archetype, a moment that brings it all crashing down.

The feeling is unavoidable in any organization or culture that seeks to do work that matters and create change. And yet we work overtime to create a day or a year or a career where we'll never have to feel that way.

And that's the challenge. All the work we do to avoid the feeling cripples our ability to do our best work. In trying to shield ourselves from a short-term feeling, we build a long-term narrative that pushes us to mediocrity.

We can hide the soft spot, or we can lead with it.

Working to avoid a feeling merely reminds us of the feeling. And undercuts our work as well.

       

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Thursday, 26 February 2015

Seth's Blog : The indirect investment (plural)

The indirect investment (plural)

The investor asks, "when do I get paid back?"

The work for hire asks, "what's in it for me?"

The member of the community wonders, "what's in it for us?" Plural.

More than ever, our research, our writing, our art benefits all of us more than it directly benefits just the creator. Feed the commons.

       

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Tuesday, 24 February 2015

Seth's Blog : Shoes that don't fit (and free salt)

Shoes that don't fit (and free salt)

A beautiful pair of shoes, but one size too small, on sale and everything.... Not worth buying, not for you, not at any price. Because shoes that don't fit aren't a bargain.

And at a restaurant, you may have noticed that there's no extra charge for salt. You can have as much salt as you want on your food, for free. (Of course, it's not really free, it's part of the cost of the meal, so we paid for it, so we might as well get our money's worth, might as well use a lot.) Of course, that's silly, because regardless of how much we were billed for the salt, no matter how unlimited our access to it is, using more is merely going to ruin our meal. Too much salt isn't a bargain.

Buffets (like life, organizations, projects, art...) aren't actually, "all you can eat." They're, "all you care to eat." Which is something else entirely. Just because you can have it doesn't mean you want it. Just because we paid for it doesn't mean we should use all of it.

       

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Monday, 23 February 2015

Seth's Blog : "Leap First" is now available

"Leap First" is now available

An original audio production* via Sounds True, with 100% of my royalties going to the Acumen Fund.

Find it right here: Leap First

I just got this great note from Jason Connell. I hope the recording resonates with you as much as it did with him:

Wanted to let you know that I listened to Leap First over the past two days and love it. I am amazed by how you blended business, personal development, and spirituality into one fluid recording.

It did an amazing job of inspiring confidence, vision, and excitement about tackling... not just projects, but life and I plan to listen to it again soon.

Thank you for so generously sharing your insight. You could have charged far, far more for this.

Thanks to everyone who has listened, reviewed it and recommended it. I appreciate your support. 

(*Producing this audio inspired my new book, Your Turn).

            

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Seth's Blog : Ruckusmaker day

Ruckusmaker day

About to be celebrated all over the world for the first time, tomorrow is annual Ruckusmaker Day.

Tomorrow would have been Steve Jobs' 60th birthday. Steve's contribution wasn't invention. Technology breakthroughs didn't came out of his workbench the way they did from Land or Tesla. Instead, his contribution was to have a point of view. To see something and say 'yes' or 'no'. To not only have a point of view, but to change it when the times demanded. 

Most of all, to express that point of view, to act on it, to live with it.

There's a lot to admire about the common-sense advice, "If you don't have anything worth saying, don't say anything."

On the other hand, one reason we often find ourselves with nothing much to say is that we've already decided that it's safer and easier to say nothing.

If you've fallen into that trap, then committing to having a point of view and scheduling a time and place to say something is almost certainly going to improve your thinking, your attitude and your trajectory.

A daily blog is one way to achieve this. Not spouting an opinion or retweeting the click of the day. Instead, outlining what you believe and explaining why.

Commit to articulating your point of view on one relevant issue, one news story, one personnel issue. Every day. Online or off, doesn't matter. Share your taste and your perspective with someone who needs to hear it.

Speak up. Not just tomorrow, but every day.

A worthwhile habit.

            

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